PRIVACY & TERMS

The small-but-important print:
Our privacy policy and terms and conditions

The type of personal information we collect 

When you visit our Service (in a restaurant, on a mobile device, tablet or desktop) you may provide us with information personal to you including for example your name, your address, your postcode, your email address, your mobile phone number and your date of birth, whether you are a student, and the other information outlined below (your "Personal Information"). You may provide additional Personal Information if you wish.

You may provide us with Personal Information in a number of ways:

• When using our takeaway or eat in services, we collect your name, email address and a contact phone number and we may collect information such as what items you’ve browsed, your favourite and past orders, restaurant locations name, email address and a contact phone number.

• By registering to use our in-restaurant WiFi services.

• By signing up for promotions or competitions.

• By corresponding with our Customer Service team by email, in writing, on social media or telephone, in which case we may retain the content of your emails, letters or conversations together with your title, name, email address, the social media username that you’re using, telephone number and our responses.

  
  

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Processing an order for collection or delivery.

• contacting you with information about The Athenian products, services, news and special offers, if you’ve given your consent (signed up to it) when you registered with us.

• making sure you get the best experience from our Service - depending on what computer or device that you’re using.

• meeting legal, regulatory and compliance requirements.

• investigating any complaints about the Service.

• investigating any safety or security incidents or breaches.

We always want to make sure you’re in control of the information you give us, so we will ensure only the data we really need for the services being used is processed.

Under the General Data Protection Regulation (GDPR), we will only use your personal information when the law allows us to. In most cases, we will use your personal information in the following circumstances:

• Where we need to perform the contract we have entered into with you, e.g. in the processing of an online or eat in order, making a table reservation etc.

• Where we need to comply with a legal obligation, e.g. in the investigation of a complaint or accident.

• Where it is necessary for our legitimate interests, e.g. to gather feedback from you on our products and services.

• Where we have your explicit consent to do so, e.g. if you have signed up to receive our regular newsletter emails.

How we store your personal information 

Access to your Personal Information is limited to those who have a need to manage it. This could include our employees of our group companies, service providers or agencies but your data will be protected in the same ways as outlined in this Privacy Policy. We’ll take all necessary and reasonable steps to ensure that any Personal Information is protected by appropriate technical, physical, electronic, and organisational procedures in place to keep that Personal Information and prevent the unauthorised or unlawful processing of your Personal Information, and accidental loss or destruction of, or damage to, your Personal Information. By submitting your Personal Information, you consent to this.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@theathenian.co.uk, 02035567931 or at Unit 5, Media Works Building, 201 Wood Lane, White City, W12 7TU, London if you wish to make a request.

Changes to this Privacy Policy

From time to time, we may revise this Privacy Policy to reflect new company initiatives, services, changes in the law or technology. Any changes we make to this Privacy Policy will be posted on this service so that you are always informed of the latest version. We’ll also include the date of the most recent revisions at the top of this page.

How to Contact us

If you have any concerns about our use of your personal information, feel free to get in touch with us at hello@theathenian.co.uk. 

TERMS

1. Introduction

 1.1 Welcome to our website, www.theathenian.co.uk, which is accessible via your computer or your portable hand-held device (the “Website”). The Website are provided by The Athenian Greek Street Food Limited of The Courtyard, 14a Sydenham Road, Croydon, England, CR0 2EE (“The Athenian”, “us”, “we” or “our” for short). “you” and “your” means you as the user of our Website.

1.2 We have set out the terms under which we are providing you with access to our Website and their products and services. These include the terms and conditions that govern:

• your use of our Website (including the mobile optimised version of our Website accessible from your portable hand-held device);

• your rights to link to our Website;

• your use of the services and products offered through our Website;

• how we will use and protect information about you (see our separate “Privacy Policy”).

1.3 Collectively these documents are termed as the “Terms of Use”.

1.4 We may change our Terms of Use from time to time. The revised Terms of Use will be available via the Website. You should check the Terms of Use regularly to ensure that you understand and are familiar with any changes. You will be deemed to have accepted any changes to the Terms of Use after you have been notified of the changes on our Website home page and you continue to access or use the Website.

2. Use of This Website

2.1 These Terms of Use set out how you may use our Website. By accessing the Website, you agree to these Terms of Use.

2.2 If you do not agree to these Terms of Use, you should not use the Website. You should read all the Terms of Use prior to using the Website. You should also save and/or print out a copy of these Terms of Use for future reference.

3. Age Restrictions

3.1 Our Website is suitable for users of any age, however there are particular products or services available through this site which are only available to users over the age of 16. These are:

• Booking a table

• Accessing our in-restaurant wifi service

• Ordering a takeaway via our Click&Collect or Delivery services

• Purchasing a gift card or an eGift from the merchandise.

4. Specific Terms

4.1 There are specific terms which apply to particular products or services available through this site, including:

• Booking a table

• Ordering a takeaway

• Offers and Promotions

• Gifting
  

4.2 These terms are located on the relevant page of this site for each product or service, and only relate to the specific products or services mentioned. If there is a conflict between these general Terms of Use and the specific terms, the relevant specific terms will take precedence.

5. Accessing Our Website

5.1 Access to our Website is permitted on a temporary basis. We update our website regularly and so may change the content at any time without notice to you. We reserve the right to withdraw, vary or suspend the service at any time without notice.

5.2 You are responsible for making all arrangements necessary to access this Website. You are also responsible for ensuring that all persons accessing our Website through your internet connection are aware of these Terms of Use.

5.3 Please note that use of our Website is subject to your computer and/or portable device complying with our minimum standard technical specification and compatibility notice. You are advised to check this specification to ensure that your computer and/or portable device is compatible with our products and services and we shall not be liable for any failure arising in the Website which arises from incompatibility (including, without limitation, minimum storage and memory requirements from time to time).

6. Reliance on Information Posted

6.1 Materials posted on our Website are not intended as advice and should not be relied upon as such. We therefore accept no liability or responsibility arising from any reliance placed on such information to the fullest extent permissible by law.

6.2 Where we provide details of our restaurant menus, we make no promise that those details will be available in a particular restaurant on a particular day – all menus are subject to availability.

7. Viruses

7.1 We do not guarantee that the Websites will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access the Websites and we recommend that you use your own virus protection software.

7.2 You must not misuse the Websites by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Websites, the server on which the Websites are stored, or any server, computer or database connected to the Websites. You must not attack the Websites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Websites will cease immediately.

8. Intellectual Property

8.1 You may access, view and print out one copy of this Website and all information, images, and other content displayed on the Website ("Materials") strictly in accordance with these Terms of Use.

8.2 You may only view, print out, use, quote from and cite the Website and the Materials for your own personal, non-commercial use and on the condition that you provide the relevant acknowledgement where appropriate to The Athenian. All intellectual property rights in and to the Website and the Materials are either owned by or licensed to us and your use of the Website and Materials is subject to the following restrictions.

You must not:

• remove any copyright or other proprietary notices contained in the Materials;

• use any Materials from the Website in any manner that may infringe any copyright, intellectual property right or proprietary right of us or any third parties;

• reproduce, modify, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit this Website and/or the Materials for any commercial purpose, without our prior written consent.

9. Other important information 

9.1 Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.

9.2 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

10. How to Contact us

10.1 Should you have any reasons for a complaint, we will endeavour to resolve the issue and avoid any re-occurrence in the future. You can always contact us using the following details: hello@theathenian.co.uk.